Privacy Policy Overview
Your personal information is protected and handled with care.
What Data We Collect
For a better experience, we collect certain information when you interact with our studio or website. We only request details necessary for providing you with studio services.
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→Your name and contact details (email or phone)
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→Information on class preferences or attendance
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→Device and browser details for technical support
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→Feedback you provide on trainers or sessions
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→Records of communication with our team
You may browse the website without sharing personal information, but booking or contacting us may require providing certain details.
How We Use Your Data
Your information helps us schedule classes, communicate updates, and respond to member questions or bookings. We aim to enhance your fitness studio experience and keep you connected to our activities.
We may use non-identifying data for studio improvement, community events, or research. Members can opt out of marketing or group messages at any time.
Your Rights and Choices
You have the right to access, correct, or delete your data, and to withdraw consent for certain uses. Requests can be made through our contact page for timely review.
Access to Data
Request a summary of the personal data we hold.
Correct Data
Update or correct inaccurate individual details.
Delete Data
Request deletion of your studio-related records.
Data Portability
Receive your information in a usable format.
When We Share Information
We do not sell your personal data. Your details are shared only with trusted partners providing technical, scheduling, or legal support for service delivery.
Any data disclosure follows Canadian law. We require partners to maintain confidentiality and strictly limit use to business purposes.
Data Security Measures
Our studio takes reasonable steps to protect your information, using safeguards like digital encryption and access controls.
Members should use secure passwords online and alert us if they suspect any unauthorized access.
Contact Us with Concerns
Address: 319 West Hastings Street, Suite 400, Vancouver, BC V6B 1K6 Canada
Phone: +1 (992) 266-3191
Email: content@fylithe.sbs